Before the New Year, Indian Railways has taken another important step towards digital transformation by launching its own super appThis innovative app aims to improve the travel experience for passengers who use the railway system, offering a wide range of services under one umbrella.

This ‘super app’ is scheduled to be launched in December 2024, which will provide an integrated platform for all railway-related services. This mobile application will streamline the booking process, allowing users to easily reserve tickets and purchase platform passes. Additionally, passengers can stay updated with train tracking and PNR status updates in real time. And the app will enable convenient food ordering, eliminating the need to rely on traditional catering services.

Currently, passengers have to navigate multiple websites for various services IRCTC e-Catering Food on Track for food delivery, IRCTC Rail Connect for ticket transactions, UTS for unreserved tickets, Rail Madad for feedback and National Train Inquiry System for tracking of trains. The new app will consolidate these services into a single, user-friendly platform, saving time and effort for millions of passengers.

According to reports, IRCTC is the primary booking platform for Indians Railwayhas already achieved significant success by crossing 100 million downloads with its Rail Connect app. This app plays an important role in online ticket booking, third party travel agencies depend on its services. In the financial year 2023-24, IRCTC reported a net profit of Rs 1,111.26 crore and total revenue of Rs 4,270.18 crore, with ticket sales contributing 30.33% to the total revenue.

Also read: The new Vande Bharat train will take you from Agra to Varanasi in 7 hours.

By launching this super app, Indian Railways is not only improving the passenger experience but also aligning itself with the government’s vision of Digital India. This initiative is expected to boost the efficiency and accessibility of the railway network, making it a more user-friendly and enjoyable experience for millions of passengers.

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