Swiggy introduces new ‘Seal’ badge to recognize restaurants that adhere to food hygiene and quality standards

Online food ordering and delivery company Swiggy has launched a new feature called ‘Swiggy Seal’, which appears on restaurant menu pages to verify that they follow all hygiene practices while preparing your food. ,nothing without trustRohit Kapoor, CEO, Food Marketplace, Swiggy, wrote on his official LinkedIn handle while talking about this new feature. “Swiggy Seal is such a trust-building initiative for us,” he added, “Through this, Our goal is to empower participating restaurants to identify areas of improvement and implement effective sanitation practices. We have also partnered with FSSAI-accredited agencies like Eurofins and Equinox to provide restaurants with access to professional hygiene audits, along with other training programs.”

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When ordering food through the app, you can see a blue “Swiggy seal” above the restaurant name. The Swiggy Seal highlights restaurants with a proven track record of serving clean, high-quality food in quality packaging. This badge is awarded exclusively based on real customer reviews and feedback from over 7 million verified customer reviews over the last six months. If any concerns arise about a restaurant holding the seal, Swiggy will review the feedback and may revoke the badge if the restaurant fails to maintain the established standards.

^{Photo: LinkedIn/Rohit-Kapoor}

Through this initiative, Swiggy will share detailed, verified customer review-based feedback with restaurant partners, focusing on key areas such as contamination prevention, optimal cooking and packaging quality. Additionally, Swiggy will provide support through dedicated account managers and systematic reports to assist restaurants in meeting hygiene standards.

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Currently based in Pune, the feature will be gradually expanded in November, eventually covering 650+ cities.