A LinkedIn user recently shared a long post about finding a customer’s food delivery agent. The given reason assured the user, but others were suspicious.
A social worker recently took LinkedIn to tell what he did after searching the customer’s food delivery agent. Kiran Verma explained that when he was trying to park his car in Noida, he found a Zomato delivery agent on his bike. He took a picture of him when he clearly saw that what he was getting to him was a meal order. He interacted with her and also asked her name. LinkedIn user explained, “Outside of curiosity, I asked, ‘Why are you eating so late (this was around 5 pm)?’ He replied, “Sir, I picked up this order at around 2 o’clock and I went to give food but did not go to get any order.” The people of Zomato asked them to mark it as distributed. “
The user said, “Technically, this is to reduce further efforts to reduce the cost of the company on orders. If the order was not distributed, but delivery man, to pay the man, the system should mark the order as a delivery. Then whatever he can do with that food can do whatever it can look or wrong. It is immoral or wrong, but it is a good practice on his food, because the delivery partner saves his food, because the delivery partner saves his food, because the delivery is a little money, because the delivery partner is a little money, because the delivery partner is a little money,” Can control waste. ” The user then wondered why the delivery agent did not eat food first. Zomato partner revealed “Due to Holi, we get encouragement to place more orders and there was an extreme time in the afternoon. I continued to distribute the order instead of lunch.”
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In the same post, the LinkedIn user claimed that the delivery person gives around Rs 10-25 per order and earns about Rs 20-25k per month. He also shared the details about his background – he has two younger brothers and sisters and his father is a small farmer in Uttar Pradesh. In addition, the user wrote, “He is a graduate and cannot get a suitable job for himself, so he had an easy option. The whole family depends on his earnings, and that’s why such food is not less than a savings or lifeline. He will also shake it to do a full work. Difficult, but cannot beg, but the user can not be begging ‘.” He also took a photo with the delivery agent.
Considering the incident, the user concluded, “I don’t know if it is right or wrong to mark” delivery “. I don’t know whether people understand economic understanding by ordering for delivery. But now, I know it is helping millions of huge in India. To hope to hope in such an effective way.
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LinkedIn Post divided users online. While some people defended the delivery agent and appreciated the story shared by the user, others were not convinced. Many people expressed concern over the possibility of food orders somehow tampered with. Read some reactions below:
“It was pleasing.”
“Amazing gesture sir. Thank you.”
“It was really heartbreaking.”
In the form of morality around marking the package as undeclared, Zomato was made to have a simple change in the delivery confirmation app for its delivery associates by adding the option of “delivery” to Zomato. Because the customer was not made available. “
“Good work by Zomato, but my experience states that some delivery partners are not deliberately distributed and taking advantage.
“Logically, if the food is marked as ‘delivery’, despite no response, the delivery person should actually leave the food at the door, distribute it properly. Marking it as pre -distributed and then allows any action later creates an environment that invites exploitation, perfecting misconduct.
NDTV food has reached Zomato for a comment, but he has not yet responded.
Disclaimer: NDTV LinkedIn does not fast for claims in the post by the user.
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