Viral: Delhi works as a delivery rider for zepto and blinkit

A Delhi A person recently took the X (East Twitter) to compare his experiences working as a delivery agent for zepto and blinkit for a week. His thread has become viral since then and has discussed various aspects of this role and the industry in general. The X user said that he launched the project to understand the “Quick Commerce of Q -Comb in Q -Com. In a series of posts, in a series of posts, he also shared suggestions for insight along with insight. He also provided photos and screenshots to portray some of his points.

Before the X user explains his stance in detail, he reveals that he felt that the position of the Zapto shop was better than the blinkit. This is based on his comments when he visited the dark store. On the other hand, he said that “the overall rider experience in the blinkit seems more mature.” He credits it for “the integration of the blinking within the large zomato (now eternal) trade ecosystem”.

Before diving deep, a brief note:

While Zepto scores more for its store conditions (depending on my comments on the dark store), the overall rider experience in the blinkit seems more mature.

This maturation probability stems within larger than the integration of the blinkit @zomato, pic.twitter.com/t9btik60ji

– AUM VATS (@Aumvats) 1 April, 2025

Next, the X user explained what happens once an order. They came to know that riders do not get customers’ phone numbers, only their names and delivery addresses. He wrote, “When an order is placed, it is packed by a team of packers and prepared for pickup on a specified area (called pigeon hole). The rider rapidly collects orders within a minute, verifies the items, and marks it as a ‘ready to be delivered’. The rider, then the riders, the rider, suggested that the user receives the client. The code replaced to save the time “to increase scanning efficiency” with QR-Code. No cross-checking of the order is either being raised, “he said.

Also read: Bengaluru female joins the Blinkit, to find out how delivery works, the company reacts to the response

One of the other issues he marked on Zepto was “Calculating the wrong distance”. He was clearly compensated for 1.4 km while the actual distance was 3.5 km. He claimed that he tried to ask the store in accusations about the same, but he did not get any response. Although he faced this problem on Zepto, he found that the blinkat was “quite accurate” in this domain. He has also asked someone from the company to confirm what the reason could be.

An issue that I came while delivering @Zeptonow The wrong distance was calculated.

The details of the order given below suggest that I have been compensated for 1.4 km, while the actual distance was 3.5 km, I tried to ask the store in charge, but no response was found. , pic.twitter.com/mlfeezictz– AUM VATS (@Aumvats) 1 April, 2025

Next, the X user talked about the evidence of delivery. He said that Zepto compels to submit it before handing over the order to the riders and “the riders appreciated it.” However, the blinkit does not have this mandate. He claims that riders of this company were indifferent to it. Nevertheless, he said, “However, I see a lot of messages in the local Blinkit Riders Group, which are evidence of delivery by the riders to order orders in cases where they had to submit it somewhere or were asked to leave at the door.” Tagging Albinder Dhindsa (CEO of Blinkit), he asked, “It’s probably time to implement the facility?”

The X user stated that he found late night delivery “pleasant”, “Thanks to the cool roads, pleasant weather and low stress. But the presence of stray dogs on the streets, especially after 10–11 pm, is a safety concern.” On three occasions, I survived the dog bites – a general issue that was resonating by other riders. Did I capture some pics, it was very good, but I was busy saving lol myself, “he wrote. He urged companies to prioritize the issue. He suggests that for delivery after 10 pm,” For delivery, “Rider feedback should have a system to indicate the appearance of stray dogs on the basis of rider feedback.” He also suggested that the customer has suggested that the customer’s address includes the gate number and the gate number in the customer’s address. “To assist navigation, reducing the dependence on customer calls late at night.”

Late night delivery proved to be pleasant – cool roads, pleasant weather and low stress.

However, an immediate security concern is protection from stray dogs, especially after 10–11 pm. On three occasions, I narrowly survived the dog bites – a common issue echoed by other riders. I had … pic.twitter.com/wzpjugecu– AUM VATS (@Aumvats) 1 April, 2025

Also read: Bangalore woman gets a zepto price difference for Android and iPhone users

The X user also noted that the Zapto “does not have reporting facilities for poor roads and unsafe areas,” but blinks. He suggested that the latter make him “more prominent” by strategically profitable data. Next, X users discussed the dress code for delivery riders. He said that the employees of the Blinkit Store asked him to follow a specific dress code: Blinkit T-shirt, full-length pants and shoes. The company presented him a T-shirt immediately after the first delivery. On the other hand, Zepto did not make any particular dress code compulsory. The X user also said that the Zapto Store Manager told him that the company would be two weeks before receiving the T-shirt. Another difference was revealed by the user. He revealed, “The Blinkat also has a fleet coach that I can call for any help, and they have regular meetings to directly talk to them for questions about the tips to maximize the offer, earnings and even earnings. Zepto has nothing like that.”

Employees of the Blinkit Store asked me to follow a dress code: Blinkit T-shirts, full-length pants and shoes. However, Zepto did not insist on the dress code. The Blinkit presented a T-shirt immediately after my first delivery, while the Zapto Store Manager informed me about the wait of two weeks. pic.twitter.com/x16jxo5yc0– AUM VATS (@Aumvats) 1 April, 2025

Disclaimer: NDTV X does not fast for claims in the post by the user.

In the comments, X users had a lot to say about this viral thread. Read some of their reactions below:

Excellent ground review 👏- Chirag Aggarwal (@Chiragag 5K) 1 April, 2025

Loved this AUM! It was always curious about what happens on the backnd. – Aditya Gaur (@Adltyagaur) 1 April, 2025

Love for a deep dip for u – as well – SID) (@SidTight) 2 April, 2025

Great work man, the way you indicated various problems and specific suggestions, loved him. Now I think what happens in the backnd. Great insight.- Arka Saha (@___a_R_K_A___) 2 April, 2025

A very good 👍 👏 👌
Customers can also include side
As customers rider response, how they treat, how much waiting time, how much waiting time between orders, etc. – jabwefret (@Jabwefret) 2 April, 2025

The delivery personnel did not see any points on the seating areas because they are mostly sitting in their 2 wheelers outside the dark store; What about washroom facility and water facility; – Indianbyheart 1 April, 2025

The NDTV has reached for the Blinkit and Zapto for the comments, but they have not yet responded.