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vitalfork.com > Blog > Food > The material manufacturer accused of a payment scam by a swigy delivery partner, the company responds
The material manufacturer accused of a payment scam by a swigy delivery partner, the company responds
Food

The material manufacturer accused of a payment scam by a swigy delivery partner, the company responds

VitalFork
Last updated: May 5, 2025 8:10 am
VitalFork
Published May 5, 2025
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A material manufacturer claims that delivery partners have found a new flaws that prevent the restaurant and food distribution app from receiving payment.

The material manufacturer accused of a payment scam by a swigy delivery partner, the company responds
Even after being a refund, the user was surprised to obtain his food order.

A content creator, TVsha Tuli, has gone viral on Instagram, after alleging that she faced a payment scam, ordering pizza on Swiggy, incorporating the delivery partner. In the reel, TVSha recalled that shortly after placing her order, she received a call claiming that the delivery partner met with an accident and the restaurant would now fulfill the order directly. Some were getting away, contacted the restaurant, which made it clear that it does not do direct delivery and only uses platforms such as Swigi or Zomato. This was his first “red flag”.

She then reached Swiggy directly. According to him, Swiggi replied that the order cannot be met and the refund will be processed. However, immediately after receiving the refund, TVsha said that a person showed the correct order at his residence, requesting the payment through a QR code that he was carrying, as he was already returned to his previous payment.

Also read: Swiggy user shared bizarre dragon chicken image of Chennai Restaurant

Finding this suspect, he directly approached the restaurant manager who warned him, “We do not do direct delivery. Today Kaal Bahot Common Scam is going on (“Scams have become common these daysYou just take pizza and definitely do not pay it. ,

See this post on Instagram

A post shared by TVisha Tuli | Manufacturer economy | Business (@socho.abhi)

In his caption, TVIisha explained the alleged scam, “Some delivery partners on platforms such as Swiggy and Zomato have found a dangerous flaws. After marking an order (hence the customer gets a refund), they still show with food and ask for direct payment. Because if the customer holds a full amount.” “The restaurant loses money, the platform data is contaminated, and the actual distribution partners are blamed.”

Also read: Influencer claims that the elderly father lost Rs 3 lakh due to “Swigy Bank fraud”. The company reacts

He said it involves a disclaimer, “This post is not to discredit any platform or individual. It highlights a flaws seen in food distribution systems to spread awareness and protect both customers and businesses.”

Swiggy replied in the comments, writing, “Hello! It seems unusual. Can you please start a personal message and share your order ID with us so that we can see closely?”

TVSha concluded from the warning that if this flaws are uncontrolled, it can “damage the food tech ecosystem”.

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About jigyasa kakwaniJigyasa finds her consolation through writing, a medium that she is searching to make the world more informed and curious with every published story. She is always ready to search for new dishes, but her heart comes back to home.

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